FAQs

WHEN WILL I RECEIVE MY ORDER?

Orders typically ship out once weekly and sometimes will arrive in multiple packages from different locations.

HOW LONG WILL INTERNATIONAL SHIPPING TAKE?

We are a small business and can only ship orders out once a week. We also do our best to ship out using the most affordable option (typically USPS) which helps keep costs low. We can provide tracking, but cannot control if your order is held in customs. Orders don't always, but can take weeks to arrive. We APPRECIATE your support-and patience!

MY ORDER IS GOING TO THE WRONG ADDRESS! WHAT CAN I DO?

If you have just placed your order, and it has not shipped out yet, we can make the change at no additional cost. If the order shipped to the wrong address, we can reship your items. We will just need you to cover the additional shipping cost. Please contact us at diceorders@gmail.com.

IS IT REAL COFFEE?

Yes. Our instant coffee is made from the finest arabica beans.